📚 Knowledgebase Management – Sitegenix.io

1. Login to the Super Admin Dashboard.
2. From the left-hand sidebar, click on "Knowledgebase".
3. This will open the main Knowledgebase management area, where all existing articles and categories are listed.

Knowledgebase content is neatly structured into Categories for better organization and user experience.

To add a new knowledgebase article:

1. Go to Knowledgebase > Add New Article.
2. Fill in the following fields:
   • Title: The headline of the article.
   • Content: The body text with detailed explanation, images, or code snippets.
   • Category: Select the appropriate category.
   • Meta Information (optional): Add SEO meta title, description, and keywords.
3. Click Publish to make the article live.

🖼 You can also format the article using a built-in editor for better readability.

You can manage existing articles from the main Knowledgebase List:

• Click Edit to update content, title, or category.
• Click Delete to permanently remove an article.
• Use the search bar or filter by category to find specific articles easily.

Once published, knowledgebase articles will automatically appear on the frontend knowledgebase section of your website. Visitors can:

• Browse by categories.
• Use the search bar to find articles quickly.
• Click and read each article in detail.

This section helps users resolve common questions without needing direct support.